Managed VOIP System Features

Managed VOIP Systems are voice systems that are placed on-site at the company, much like a traditional server. By managed voice data at the point of presence, managed systems offer greater call quality along with a wider variety of features for businesses.

Telewebtech recommends managed IP PBX for companies with over 10 persons at the main site or when advanced call features are required. Many IP PBX are capable of offering feature-laden systems that can even function as call centers. Listed below are some of the features that companies often use and benefit from by using 3CX Phone System. Telewebtech offers the support that companies need to ensure these systems are properly integrated with and maintained for their businesses.

Basic Phone System Features for Managed VOIP Systems
Installation & Support		Call Reporting
Place Calls		Blind Call Transfer
Transfer Calls		Hold Calls
Call Forward on Busy		Call Forward on No Answer
Show Incoming Calls		Call Routing (DID)
Show Caller ID		Show Personal Call History
Voice Mail		Divert Calls to Voice Mail
MWI – Message Waiting Indicator		Automated Restore and Backup
Call Parking		Call Pickup
Softphone for any PC
Advanced Managed System Features
Video Calls (3CX)		Desktop Call Control
Unlimited Extensions		Call Logging
Attended Call Transfer		Conference Call Server
Queue Monitoring		Message Alerts
Shows Status of Other Extensions		Click-2-Dial Web Feature
Receive Voice Mail via Email		Conference Rooms
Intercom		Paging and Public Announcements
Advanced forwarding/screening rules		Real Time Web-based System Status
Auto Attendant / Digital Receptionist		Automated Restore and Backup
Music on Hold		Integrated Web Server
Ring Groups / Simultaneous Ring		Hunt Groups / Sequential Ring
Central Phonebook		Web-based management console
Call Queuing		Easy Remote Connections
Self-Service User Portal (Allow Users to Configure their Own Extension Settings)		Integrate Branch Offices (Host second sites yourself)
Call Recording		Integrated Fax Server
Dial by Name Directory		BLF (busy lamp field) Status Updates
5 Available Codecs for Voice Compression
3rd Party Application Integration Microsoft Outlook Microsoft Exchange 2007 UM Salesforce HTTP API to Integrate with any Web CRM
Also Available on Managed Systems
Dedicated Fax		Extended Customer Service & Support
Receive Faxes via Email as PDF